Learning to fly free and becoming independent

Our Mission

We support people in a kind and respectful way.
We listen and work together with each person, their family, and community.
Our team focuses on people’s strengths to keep them strong, healthy, and safe.
We help people be independent, make their own choices, and stay connected to culture and community.
We treat everyone with respect. We do not judge or discriminate.
We give support that fits each person’s needs and goals.
We are honest and caring.
We want people to live a good life, their way

WHO WE ARE

Our staff have strong connections within the community!

Amina is a special needs teacher with over 30 years of experience — 10 years in Broome and 20 years in New Zealand.

She is passionate and loyal to all families, treating every client like family.

Amina’s goal is to help people live the best life they can, through learning, fun excursions, strong family connections, and experiences that bring joy.

All of our staff are well trained and have many years of experience.

Their connections helps us give the best support to every person and family we work with.

WHAT WE OFFER

Supported Independent Living (SIL)

A Home Away From Home

Our SIL homes are warm, welcoming and built around you.
We support you to live safely, happily and as independently as possible.

  • Help with personal care, cooking and cleaning
  • Support with medication and daily routines

  • Build confidence and life skills

  • 24-hour support, including overnight care

You’ll share your home with like-minded peers and enjoy a caring, relaxed environment where you belong.

Social & Community Participation

MAKE CONNECTIONS & HAVE FUN!

Get out, get involved, and enjoy your community!
Our team helps you take part in activities that make you feel included and confident.

  • Join clubs, sports or creative programs

  • Learn travel and money skills
  • Go to local events and outings
  • Connect with people who share your interests
  • Explore new hobbies & learn new skills

We help you make real connections with like-minded peers so every day feels social and meaningful.

Respite & Short-Term Accommodation

EVERYONE DESERVES A BREAK!

Our respite homes are safe, supportive spaces where participants can relax, recharge and have fun.

  • 24/7 caring staff
  • Comfortable, fully equipped homes
  • Fun daily activities and community outings
  • Meet new friends and connect with peers
  • Short or longer stays available

  • Build independence in a safe space

Each stay is designed around you — relaxing, social, or full of adventure!

Feedback

We value your feedback!

Your thoughts help us make our services safer, more supportive, and more enjoyable for everyone.
Please take a few minutes to share your experience.

We’re always looking for ways to improve how we care for and connect with the people we support — from the quality of our homes and programs, to the way our team communicates and responds to individual needs. Your feedback also helps us recognise what’s working well, celebrate our staff, and continue building a positive, inclusive environment for everyone.

Tenant of Northwest Independent Supported Living

Feedback Questions

💬 About You
(You can answer for yourself or on behalf of someone you support.)

Our member

Your Experience

1. How satisfied are you with the support provided?

1 is very satisfied and 5 very unsatisfied
2. Do you feel supported to live as independently as possible?
3. Do staff treat you with respect and listen to your needs?
4. Are you happy with your home environment (safety, comfort, privacy)?
5. Are you supported to take part in community activities or social outings?
Resident learning everyday skills such as shopping

💡 Your Thoughts

What do you like most about the support you receive?

What could we do better?

Is there anything else you’d like us to know?

📞 Follow-Up (optional)

If you’d like someone to contact you to talk about your feedback, please provide your details below:

Thank You!

Your responses will help us improve our products.

🔒 Your Privacy

Your feedback will remain confidential and will only be used to improve our services.